Terms & Conditions

This page sets out the terms and conditions that apply to any transaction between Dart Gallery (Dart Gallery is the trading name of Dartmouth Contemporary Limited) (‘us’) and a customer (‘you’) and to your use of our website or social media.

Using our website or social media:

• Paintings and sculptures (‘Artworks’) for sale are displayed online with approximate sizes. If you wish to verify framed or unframed sizes please ask us.
• We take care to ensure that the images displayed online faithfully represent the Artworks for sale. However, when you view Artworks online colours and shades may differ to the original. This because we cannot control how your display equipment reproduces images.
• All intellectual property rights for any Artworks remain with the artist (‘Artist’) who created them. Reproduction is not permitted without express permission from the Artist.

Reservation, purchase, passing of ownership & VAT:

• If you wish us to reserve an Artwork we will take a non-refundable deposit and hold the piece for an agreed period.
• All Artworks remain our property until full payment has been made by you.
• On receipt of full payment, ownership and risk transfers to you.
• If you are VAT registered and require a VAT invoice please ask us. You will need to provide your full name and address. Some of the Artworks we sell fall under the ‘margin scheme for works of art’. In this case no input VAT will be claimed by us in respect of such Artworks and VAT will not be shown separately on your invoice and cannot be reclaimed as input tax.

Return of unwanted Artworks purchased in the gallery:

• We do not usually accept the return of Artworks once a sale has been completed. However, we reserve the right to offer you a credit note or an exchange in certain circumstances.

Return of unwanted Artworks purchased online:

• We encourage you to think carefully about your purchase to ensure that you are making the right choice and we are on hand to offer advice before you dive in. In the unlikely event that you are unsatisfied with an Artwork once it is received you can cancel your purchase within 7 days of receipt.
• Please email your cancellation to info@dart-gallery.com and include your name, order number, order date, email address, telephone number and reason for return. You must do this before you return the Artwork to us. You must meet the shipping costs for returned unwanted artwork and you will be responsible for any loss or damage to artwork you return to us. Artwork must be received by us in a fully resalable condition.
• We will process your refund within 30 days of receiving the returned Artwork and payment (with shipping costs deducted) will be made directly to the debit or credit card you used for the original purchase. However, we are not able to offer a refund if you change your mind about Artwork which has been specifically customised to your requirements (for example when we have framed a painting for you).

Personal Data:

• We may obtain your personal data in the course of you making an enquiry or completing a sale. We will use your personal data for the purposes of processing any sale and for keeping you informed about our business. For more detail about how we use your data and your rights, please read our Privacy Policy.

Cookies:

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